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The Consumer Rights Act 2015
How to limit the impact on your business
Order now! Table of contents (PDF)
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Indicator - FL Memo Ltd

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Any business dealing with consumers has to comply with the Consumer Rights Act 2015. This Special Report helps you make sense of the new legislation. It simplifies the law and provides practical pointers and handy tips. It's all you need to play it safe.

It explains:

  • What contracts the legislation applies to
  • What the major changes are
  • The new rules for:
    • Non-conforming goods and services
    • Unfair terms and notices

The legislative changes have given consumers powers they didn't have before. This Special Report makes sure you know your rights and obligations. With all the information in one handy place, you're fully armed to safely deal with the new rules.

Who's it for?

Any business that deals with consumers and their advisors.

Table of contents

Check the table of contents (PDF) to see which subjects are dealt with.

Order now!

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Brand new Special Report
This Special Report covers the following key changes, consumers
  • Now have 30 days to reject a faulty item and get a full refund
  • Can ask for a refund or price reduction after one failed attempt to repair or replace a faulty item
  • Have the right to request another repair or replacement at no cost if they don't want a refund or price deduction
  • Are given rights in relation to online digital content that is paid for
  • Can more easily challenge hidden fees and charges

The details
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Normal price: £69.00

Includes UK delivery.

Special subscribers' price: £49.00

You are entitled to a £20 discount if you already have a subscription.

50 pages - format: A4

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